Refund policy

Return & Refund Policy

If you wish to request a return or refund, please contact us through our official website support channel.

Returns and refunds will only be processed under the following conditions:

• The parcel is received in a damaged condition
• The parcel is opened upon delivery
• The product is not properly seal-packed

Once your request is verified, a refund or replacement will be issued accordingly.

Please ensure all concerns are reported immediately upon receiving the order to help us resolve the issue efficiently.